{"id":580,"date":"2017-06-26T08:49:38","date_gmt":"2017-06-26T08:49:38","guid":{"rendered":"https:\/\/result.uit.no\/ikomp\/?page_id=580"},"modified":"2025-11-04T12:36:32","modified_gmt":"2025-11-04T12:36:32","slug":"faq-eng","status":"publish","type":"page","link":"https:\/\/result.uit.no\/ikomp\/faq-eng\/","title":{"rendered":"FAQ English"},"content":{"rendered":"<div class=\"et_d4_element et_pb_section et_pb_section_0  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_post_title et_pb_post_title_0 et_pb_bg_layout_light  et_pb_text_align_left\"   >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_title_container\">\n\t\t\t\t\t<h1 class=\"entry-title\"><\/h1>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_1  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_2_3 et_pb_column et_pb_column_1  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>About\u00a0iKomp<\/h1><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_0 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">1: What is iKomp?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400\">iKomp is a free, open and flexible online course that provides an introduction to information literacy. The intended audience is anyone interested in learning more about learning strategies, how to identify, obtain and evaluate scholarly sources, and how to use sources in your own academic work. The course is comprised of text, videos, activities and quizzes.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The purpose of the course is to help you meet the demands and expectations of higher education. Taking the course should also help you start <\/span><span style=\"font-weight: 400\">to<\/span><span style=\"font-weight: 400\"> build the kinds of skills that future employers find attractive: Being able to quickly find and acquire information, judging information relevance and quality, and using information constructively and ethically.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It should take you about 4-8 hours to go through the course, depending on what you already know. If you pass the course exam, you will be issued a course certificate.<\/span><\/p>\n<p><strong>The intended learning outcomes of the course are:<br \/>\n<\/strong><span style=\"font-weight: 400\">- Being able to plan your study activities<br \/>\n<\/span><span style=\"font-weight: 400\">- How to study smart and maximise your learning<br \/>\n<\/span><span style=\"font-weight: 400\">- Evaluate various sources in relation to your information needs<br \/>\n<\/span><span style=\"font-weight: 400\">- Understanding the most important principles of information search and using sources<br \/>\n<\/span><span style=\"font-weight: 400\">- Finding relevant information from various types of sources<br \/>\n<\/span><span style=\"font-weight: 400\">- Understanding principles of academic integrity, and why they are worthwhile<br \/>\n<\/span><span style=\"font-weight: 400\">- Using sources correctly in scholarly writing<\/span><\/p><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_1 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">2: Who is behind iKomp?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400\">The online course iKomp is developed at the University Library at UiT The Arctic University of Norway, by a group of people with a diverse background <\/span><span style=\"font-weight: 400\">and various disciplines<\/span><span style=\"font-weight: 400\">. All have experience from teaching and instruction, and most of them are doctorates in their field of study. Look at the about page at <\/span><a href=\"http:\/\/ikomp.no\/om\"><span style=\"font-weight: 400\">iKomp.no<\/span><\/a><span style=\"font-weight: 400\"> for more <\/span><span style=\"font-weight: 400\">information<\/span><span style=\"font-weight: 400\">. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Design, <\/span><span style=\"font-weight: 400\">implementation<\/span><span style=\"font-weight: 400\">, technical assistance and all communication with platform provider Bibsys and their Open edX team is handled by the University Libraries Centre for Teaching, Learning and Technology, Result at UiT The Arctic University of Norway.<\/span><\/p><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_2 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">3: Who can make use of the iKomp course?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">iKomp is available to everyone<\/span><span style=\"font-weight: 400\">,<\/span><span style=\"font-weight: 400\"> no matter your institutional connection. Just register yourself in the course and you will be able to access all the content and tests whenever you need to. <\/span><span style=\"font-weight: 400\">You can take the course in its entirety, including the final exam, or you can use it as an information literacy reference resource.<\/span><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_3 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">4: Is there an English version of iKomp?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">There is a Norwegian and an English version of iKomp available to all. All content is identical with just a few <\/span><span style=\"font-weight: 400\">exceptions<\/span><span style=\"font-weight: 400\"> within the reference examples.<\/span><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_4 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">5: Does iKomp give any course credits? (Studiepoeng)<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">iKomp<\/span><span style=\"font-weight: 400\"> does not give you any course credits\/points as such, but it can be integrated as a course requirement or as a supplement to existing course materials in a course.<\/span><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>Registration and completion<\/h1><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_5 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">6: How to register to take iKomp?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p>Go to <a href=\"http:\/\/ikomp.np\">ikomp.no<\/a> and click on the version you prefer (bokm\u00e5l, nynorsk, English). This will take you to the UiT Open edX platform open.uit.no. If you are a <strong>student or employee with a FEIDE user <\/strong>we recommend that you sign in directly using that account.<\/p>\n<p>If you <span style=\"text-decoration: underline\">do not have a FEIDE-account<\/span>, you need to<strong> register manually. <\/strong>You do this by clicking on <em>Register<\/em> (top right of page). Fill in the registration form. Remember to double check your email address as you will receive a confirmation mail to that account.\u00a0When you have filled in all the information and accepted the Terms of Service, click on\u00a0<em>Create My UIT OpenEdX Account<\/em>. You will then be sent to a page confirming your registration. An email should have been sent to your registered email account\u00a0with a confirmation link \u2013 follow this link by clicking on it.\u00a0<\/p><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_6 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">7: How much time will it take to complete the course?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">Depending on your existing <\/span><span style=\"font-weight: 400\">familiarity with<\/span><span style=\"font-weight: 400\"> information literacy, the course is expected to take somewhere between 4 and 8 hours to complete.<\/span><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_7 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">8: Do I have to complete the entire course in one session or can I take it at my own pace?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">In order to take iKomp you have to register an account at openedx.mooc.no. In doing so you are given a profile in iKomp as well, and this is used to map your progress. So all your scores from iKomp activities including the exam are stored\u2013so yes, you can take the course at your own leisure. Be sure to finish in time for deadline if you are taking it as a course requirement.<\/span><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>The exam<\/h1><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_8 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">9: What are the requirements for a passing grade?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">The final exam consists of 40 multiple choice questions with reference to all four modules. To receive a passing grade you have to achieve a minimum of 80 % correct answers (32 out of 40).<\/span><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_9 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">10: How many attempts do I have on the iKomp exam?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400\">You have four (4) <\/span><span style=\"font-weight: 400\">attempts<\/span><span style=\"font-weight: 400\"> to pass the exam. When you have answered all the questions, and clicked\u00a0<em>Submit,<\/em><\/span><i><span style=\"font-weight: 400\"><\/span><\/i><span style=\"font-weight: 400\"> the system will indicate (scroll upwards) how many correct\/false answers you have. Under each wrong answer you will find a hint telling you what part of the course content you should look at in order to find the right answer.<\/span><\/p><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_10 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">11: What do I do if I am not able to complete the course due to technical problems?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">If there are technical issues that hinders you from taking the exam you should contact the course staff at\u00a0<a href=\"mailto:ikomp@hjelp.uit.no?subject=iKomp - Technical problems with course&amp;body=Please give us your username or email address used at registration \u2013 if applicable:\">ikomp@hjelp.uit.no<\/a><\/span><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_11 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">12: How do I get my course certificate?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p>When you have passed the iKomp exam, nothing happens on the exam page. To view your course certificate, you need to go to the Progress page or your Profile page (the menu at the top of the page). There you will see that you have passed, plus there is a link to your course certificate. From the course certificate page, you can print it out as usual or save the course certificate as a PDF.<\/p>\n<p><strong>To get a PDF, you also need to click on \u201cPrint\u201d and then select PDF as the printer in the print dialog. This will give you a \u201cSave\u201d button instead of a \u201cPrint\u201d button.<\/strong><\/p>\n<p><strong>PS: Keep the PDF (your course certificate) safe<\/strong>\u2014it's good to have, and you might need it later if you take more subjects.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>iKomp as a course requirement<\/h1><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_12 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">13: How is iKomp related to the courses I\u2019m taking at my institution?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400\">All students in Norwegian higher education, whatever the discipline, should be able to find, evaluate and cite scholarly sources, and use them to shed light on a research problem. They should also be able to update and renew their own knowledge and skills. These intended learning outcomes are incorporated in the <a href=\"https:\/\/www.regjeringen.no\/no\/tema\/utdanning\/hoyere-utdanning\/nasjonalt-kvalifikasjonsrammeverk\/id564809\/\" target=\"_blank\" rel=\"noopener noreferrer\">Norwegian national qualifications framework for higher education<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400\">iKomp offers and introduction to information literacy and learning strategies, and is therefore designed to contribute to the attainment of these outcomes. For the best possible value of iKomp in that regard, we recommend that iKomp is integrated well with teaching and learning in one or more suitable institutional courses. If you are a teacher and\/or responsible for such a course, you should take iKomp yourself, in order to help your students use iKomp in a targeted and course relevant way.<\/span><\/p>\n<p>\u00a0<\/p><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_13 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">14: I am taking iKomp as a course requirement, but how do I hand in the course certificate?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">There is no built-in way of saving, handing in or registering your iKomp course certificate directly from iKomp. Your course directors are responsible for organising and informing you about where this should be done. If such directions have not been made available or informed about\u2013we would suggest the use of a dedicated Hand-in folder in your LMS (<\/span><i><span style=\"font-weight: 400\">Fronter, Canvas, itslearning etc.<\/span><\/i><span style=\"font-weight: 400\">) For questions about generating your course certificate\u2013see question no 12.<\/span><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_14 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">15: I am taking iKomp as a course requirement\u2013so what can I do if I failed to pass the exam after my fourth (4th) attempt?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">Taking iKomp as a course requirement is regulated by the same rules as any other course requirement in your course. You have to pass the iKomp exam in order to be allowed to take your final course exam (<\/span><i><span style=\"font-weight: 400\">see: <\/span><\/i><a href=\"https:\/\/en.uit.no\/utdanning\/art?p_document_id=347799&amp;dim=179066\"><i><span style=\"font-weight: 400\">Regulations for examinations at the UiT<\/span><\/i><\/a><i><span style=\"font-weight: 400\">, \u00a73 and \u00a79<\/span><\/i><span style=\"font-weight: 400\">). If you did not pass the iKomp exam you will not have passed the course requirement.<\/span><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_15 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">16: What if iKomp is a course requirement and it is handed in after published deadline?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><span style=\"font-weight: 400\">iKomp is an open course without a fixed start or end date. However, if iKomp is a course requirement at your institution, there will be a deadline for turning in the iKomp course certificate. The consequences of failing to turn in the certificate within the deadline are determined by your institution\u2019s regulations and the professors responsible for that course.<\/span><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_d4_element et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1>Technical problems<\/h1><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_16 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">17: I have created a user account on iKomp, but I am unable to login. What do I do?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\"><strong>If you are unable to login check the following:<\/strong><\/span><\/p>\n<p><span style=\"font-size: 14px;\"><strong>1)<\/strong> Are you using a <strong>FEIDE-account to sign<\/strong> in, but can not gain access? Contact <a href=\"mailto:ikomp@hjelp.uit.no\" title=\"E-mail\" style=\"text-decoration: underline dashed;\">ikomp@hjelp.uit.no<\/a><a href=\"mailto:support@sikt.no?subject=iKomp - Technical problem logging in&amp;body=Please give us your username or email address used at registration \u2013 if applicable:\"><\/a> and ask for help regarding your FEIDE-account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>2)<\/strong> Did you <strong>register manually?<\/strong> Make sure you are trying to login with the same email address you used to register. Have you got other email accounts \u2013 try one of them. If you can not remember the password click on <em>forgot password<\/em> to reset it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>3)<\/strong> Have you received the activation mail, and followed the instructions therein in order to activate your account?<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>4)<\/strong> If you have not received the mail \u2013 check your spam (s\u00f8ppelpost) folder in your mail application (Outlook, Gmail, Hotmail etc.)<\/span><\/p><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_17 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">18: I am trying to work on iKomp, but keep getting an error message \u2013 what do I do?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">If you are encountering a page that will not open, or that gives you an error message, double check your internet access. You may also want to try a different internet browser. If the problem persists, <\/span><span style=\"font-weight: 400;\">check to see if there has been given any information about the problem by going to the Home page inside iKomp. You can also check to see if there are any updates about issues at ikomp.no. If there are no updates\/information about existing problems with the course you should send a mail requesting assistance to <a href=\"mailto:ikomp@hjelp.uit.no\" title=\"E-mail\" style=\"text-decoration: underline dashed;\">ikomp@hjelp.uit.no<\/a><\/span><\/p><\/div>\n\t\t\t<\/div><div id=\"hva-er-ikomp\" class=\"et_pb_module et_d4_element et_pb_toggle et_pb_toggle_18 et_pb_toggle_item  et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">19: I am trying to reset my password, but get no mail with further instructions?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p><span style=\"font-weight: 400;\">Your email might have been sent to your spam-folder so check that first. If that is not the case then send a request to <a href=\"mailto:ikomp@hjelp.uit.no\" title=\"E-mail\" style=\"text-decoration: underline dashed;\">ikomp@hjelp.uit.no<\/a><a href=\"mailto:support@sikt.no?subject=iKomp - Help with password reset&amp;body=Please give us your username or email address used at registration \u2013 if applicable:\"><\/a><\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_3 et_pb_column et_pb_column_2  et_pb_css_mix_blend_mode et-last-child et_block_column et_pb_column_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_d4_element et_pb_row et_pb_row_2  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_3  et_pb_css_mix_blend_mode et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><a rel=\"license\" href=\"http:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\"><img decoding=\"async\" alt=\"Creative Commons Licence\" style=\"border-width:0\" data-src=\"https:\/\/i.creativecommons.org\/l\/by-sa\/4.0\/88x31.png\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/a><br \/><span>iKomp is created<\/span> by <a href=\"http:\/\/uit.no\/ub\" rel=\"cc:attributionURL\">UiT The Arctic University of Norway \/UB\/Result<\/a> is licensed under a <a rel=\"license\" href=\"http:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/\">Creative Commons Attribution-ShareAlike 4.0 International License<\/a>.<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_d4_element et_pb_column_1_2 et_pb_column et_pb_column_4  et_pb_css_mix_blend_mode et-last-child et_block_column et_pb_column_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","iawp_total_views":147,"footnotes":""},"class_list":["post-580","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/result.uit.no\/ikomp\/wp-json\/wp\/v2\/pages\/580","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/result.uit.no\/ikomp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/result.uit.no\/ikomp\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/result.uit.no\/ikomp\/wp-json\/wp\/v2\/comments?post=580"}],"version-history":[{"count":0,"href":"https:\/\/result.uit.no\/ikomp\/wp-json\/wp\/v2\/pages\/580\/revisions"}],"wp:attachment":[{"href":"https:\/\/result.uit.no\/ikomp\/wp-json\/wp\/v2\/media?parent=580"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}